This hotel is perfect for a peaceful stay in a picturesque mountainous area, with the added advantage of being conveniently located near the autobahn. The rooms are spacious, clean, and include modern amenities such as a minibar and TV. Guests have access to a variety of facilities, including a restaurant and thermal baths nearby. The breakfast is delicious and the service is friendly and professional.

The staff could improve their attentiveness and customer service towards non-local guests.

The hotel is very well placed for the thermal baths park, perfect for a morning or evening walk. The restaurant staff were really lovely, and the evening meal was very good. Rooms were clean and spacious, with good views.

Some of the guests were noisy, and the sound insulation wasn't great. The breakfast was sometimes cold, and the wifi was slow, frustrating when trying to work.

Had a lovely Christmas stay with my family in a hotel nestled in the heart of the mountains. The spacious and clean rooms were perfect for our needs and had a balcony with a stunning view. The restaurant served delicious meals with friendly service, and the pool was a highlight that the kids loved. Bonus points for free parking and a great location near plenty of winter activities.

While we greatly enjoyed our stay, be aware that some staff members can come off as unfriendly or unhelpful. Also, the spa tax was a bit of a surprise and added an unexpected expense to our bill. we had a great time and would recommend this hotel to anyone looking for a cozy Christmas getaway.

The hotel is conveniently located near the autobahn, making it easily accessible for travelers. The staff were friendly and provided excellent service throughout our stay. The rooms were in good condition and we especially enjoyed having a balcony with a view of the small spa town. The breakfast offered a good selection of food and was a great way to start the day.

Everything was satisfactory.

Lovely staff, good breakfast, great dinner, convenient location near thermal baths park.

Nothings.

We enjoyed the hotel's prime location near the autobahn, making transportation convenient. The beautiful surroundings of the Fichtelgebirge mountains provided us with spectacular views. The delicious evening meal at the restaurant left us more than satisfied. Additionally, the staff was friendly and accommodating, helping to make our stay more enjoyable.

None.

This hotel in the Fichtelgebirge mountains offers great value for money. The rooms are in good condition, with a large balcony providing a beautiful view of the small spa town nearby. The staff are friendly and attentive, ensuring a pleasant stay. The breakfast is delicious and satisfying.

No improvements needed, all was perfect.

The hotel is located in a small spa town, which offers a peaceful and tranquil environment. The rooms are spacious and well-maintained, with the added bonus of a balcony for enjoying the scenic views. The staff are helpful and efficient, ensuring a pleasant stay for guests. The breakfast is satisfactory, offering a good selection of food to start the day.

The hotel has room for improvement.